Welcome to Flavourright. These Terms and Conditions govern your use of our website and the purchase of products and services through our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

Use of the Website

• You must be at least 18 years old to use our website or make purchases and bookings.
• You are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to provide accurate, current, and complete information during registration, checkout, and while making bookings.
• You may not use our website for any unlawful, fraudulent, or unauthorized purposes.

Product and Service Information

• We strive to present accurate descriptions, images, and pricing of all spices, cooking gear, and camping/glamping services listed. However, we do not guarantee the accuracy or completeness of such information.
• All product and service prices are subject to change without prior notice. Promotions and special offers are time-limited and may be subject to additional terms.
• All services, such as bookings for camping or glamping experiences, are subject to availability and may require confirmation from third-party hosts.

Orders, Bookings, and Payments

• Placing an order or booking constitutes an offer to purchase a product or service. We reserve the right to accept or decline such offers at our discretion.
• We may cancel or refuse any order or booking due to reasons including but not limited to availability, pricing errors, or suspected fraudulent activity.
• You agree to provide valid and accurate payment details and authorize us to charge the total amount, including applicable taxes and fees, to your selected payment method.
• Payments are securely processed by trusted third-party providers. We do not store or have direct access to your full payment details.

Shipping and Delivery (Products Only)

• We aim to ship all product orders in a timely manner. Delivery estimates are provided for convenience and are not guaranteed.
• Shipping costs and delivery times may vary depending on your location and chosen delivery method.

Bookings and Cancellations (Camping/Glamping Services)

• Booking policies, including cancellation terms, vary by host. Please review the specific terms provided at checkout or on the listing page.
• Flavourright is a platform that facilitates connections between customers and hosts. We are not liable for the condition or quality of the booked location, but we encourage users to leave honest reviews and feedback.
• For cancellations or changes to bookings, please refer to the booking policy provided at the time of purchase or contact our support team.

Returns and Refunds (Products Only)

• Please refer to our Returns and Refund Policy on the website for details regarding product returns, exchanges, and eligibility for refunds.
• Perishable items (e.g., spices) may not be returnable unless damaged or defective.

Intellectual Property

• All content on our website—including images, branding, logos, text, and graphics—is the property of Flavourright or its content suppliers and is protected by applicable intellectual property laws.
• You may not copy, reproduce, distribute, or modify any part of our content without our prior written consent.

Limitation of Liability

• Under no circumstances shall Flavourright, its employees, partners, or affiliates be liable for any indirect, incidental, or consequential damages arising from your use of the website or services, including purchases and bookings.
• We make no guarantees regarding the suitability, availability, or safety of the services or products provided through our platform.

Amendments and Termination

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the site after any changes constitutes acceptance of the revised terms. You are encouraged to review these Terms regularly.